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Thank you for your excellent feedback, which I will be delighted to share with my team. Going to breakfast half an hour before they close is too late for some dishes? We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Which popular attractions are close to Long Beach Mauritius? His customer service is excellent and his kindness is beyond expected. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews Warmest regards, Christian Jaquier. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. Maybe at least this here reaches the management. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Thank you for your appreciation, excellent rating and high recommendation. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. He made sure that we enjoy the hotel at the maximum and we certainly did. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. Room types may vary. Sincerely, Jean-Marc Ma-Poon, The Mauritians are one of the friendliest people I have ever met and at the Long Beach Mauritius they seem to strive to make you feel special and to make your stay with them an unforgettable one. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. They dont realize when you sit down at breakfast. Does Long Beach Mauritius offer any business services? It's simply the little things that make the subtle difference. It's about 1 hour transfer from the airport and about a 30 minute walk along the beach from Flic en Flac which is quite small and actually not really worth leaving the hotel for. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. This Team is so friendly and nice and it was a pleasure to order our Drinks there. Warmest regards, Christian Jaquier. There are plenty of toys, activities, anything that you can think about. Are any cleaning services offered at Long Beach Mauritius? Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The staff is exceptionally kind and caring. We recommend calling ahead to confirm details. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! A manager for example. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. Eventually i don't regret spending my birthday there. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. The hotel itself is beautiful in a spectacular setting. The room was perfect with a gorgeous view and a short few steps to the beautiful sea. His customer service is excellent and his kindness is beyond expected. In short I would recommend this Hotel to anyone visiting Mautritius. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. 8.7 Excellent beach. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. The Long Beach Hotel had various activities and honeymoon privileges. Tripadvisor performs checks on reviews. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. Going to breakfast half an hour before they close is too late for some dishes? I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Maybe at least this here reaches the management. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! What food & drink options are available at Long Beach Mauritius? Some simply dont listen. May Allah bless him. Also the room does not look like in the pictures. Claim your listing for free to respond to reviews, update your profile and much more. Overall service quality is outstanding. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). There are more places to choose from in the, Coastal Road, Belle Mare, Mauritius 41601. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. They bring you tea but no cups, etc. Looking forward welcoming you back very soon. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Going to breakfast half an hour before they close is too late for some dishes? Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Dear loveeat74, Greetings from the Long Beach Mauritius! We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. If the system detects something that potentially contradicts our. These above mentioned concerns were raised to the Management for actions to be taken. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Looking forward welcoming you back very soon. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. A playground resort by day and night, it's all about music, art, food and wellbeing. Variety of restaurants and quality and selection of food exceeds expactions. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Yes, Long Beach Mauritius offers airport transportation for guests. The hotel itself is beautiful in a spectacular setting. But it was all forgotten as soon as we were able to put on our flip-flops and enjoy this beautiful resort! Again the staff is very nice and sweet, but this is not the service you pay for at a five star. team. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. high service quality and best food; rooms worn out and renovation required. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. I guess it was reserved for someone else. Do not miss also to treat yourself well at the Spa. All the best wishes for them. All the best wishes for them. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types Belle Mare . Thank you for your appreciation, excellent rating and high recommendation. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. There are plenty of toys, activities, anything that you can think about. Which popular attractions are close to Long Beach Mauritius? It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. The team led by Christian could not do enough for us. Warm regards, Christian Jaquier. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. 2,800 feet from property. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Taxes and fees that are shown are estimates only. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Hotel services was great. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. beach is very nice. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Our room was very nice but had a bit of a funny smell in the wardrobe. All the employees and service was so kind! Loane down at the Tides restaurant took such great care of us every day, thank you! Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In response to your concerns, we regret that the service was not up to your expectation. Thank you for your appreciation, excellent rating and high recommendation. beach is very nice. Does Long Beach Mauritius have any great views? Is parking available at Long Beach Mauritius? When we arrived they tried to tell us that it was the agencys fault and we should deal with it. We had taken with great care your feedback and extend our apologies for the inconvenience encountered. Its a beautiful hotel with immaculate grounds and is right on the beach. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. We stayed in a Junior Suite with beach access for 10 days. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We look forward welcoming you back very soon. We look forward to welcoming you back to your home away from home in the not so distant future. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Also the room does not look like in the pictures. They dont realize when you sit down at breakfast. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Review collected in partnership with this hotel. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Thanks to Pamela at Tides and the Main . Looking forward to welcome you back for another great moment. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Taxes and fees that are shown are estimates only. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. It's the best experience ever and for sure will visit again. I wished that she was living closer to where I am but we will surely be back. You will really enjoy it their. Eventually i don't regret spending my birthday there. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Pool and beach experience both fantastic. Thank you for your enthusiasm towards our resort and service. But several are just not trained. It was a great experience with Hotel Long Beach. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. with and not the guest to deal with it. Claim your listing for free to respond to reviews, update your profile and much more. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Everyone has space to play with kids without being over crafted by some others. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. See more questions & answers about this hotel from the Tripadvisor community. It's the best experience ever and for sure will visit again. Which room amenities are available at Long Beach Mauritius? Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Tripadvisor performs checks on reviews. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Does Long Beach Mauritius have any great views? Real opinions. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. But several are just not trained. Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. Anahita Golf course one of the best. We look forward welcoming you back very soon. Read more No fresh juices (they can't make fresh orange juice, really?) My favourite spot was the, Dear Guests, We wish to extend our heartfelt thanks for choosing Longbeach Maurtitius for your stay and for the time taken to share your experience on Trip Advisor. Do not miss also to treat yourself well at the Spa. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Hotel services was great. The whole team looks forward to the soonest opportunity of welcoming you back. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports.